You can use our cash on delivery payment option for your orders up to 4000 EGP. Cash on delivery service fee is 15 EGP. In addition to the shipping fee, your orders will be charged at the cash on delivery payment service fee. In order to place an order with the cash on delivery, you need to create a membership and select the delivery to address option.

Click on “Cash on Delivery” on the payment screen. In order to place an order with the cash on delivery, you need to create a membership and select the delivery to address option. 

In order to use cash on delivery service you must create a membership account on our site.

You can use cash on delivery service for your orders up to 4000 EGP.

Only cash payment is received at the door.

Cash on delivery service fee is not refundable.

For orders created with the cash on delivery method, you can go to the nearest DeFacto store with your invoice and collect the refund amount in cash. 'Cash on delivery refunds' sent to our warehouse will be defined as money points to your customer account. Money points can only be used in our "www.defacto.com" internet shop.

You must completely fill in the return form on the back of your invoice and send it back with the products.